Yes, all our shipments are Insured.
QUESTIONS AND ANSWERS
Do the goods travel insured?
In case of breakage How should you proceed?
In case of items arrived damaged, just send within 6 hours from receipt of a photo via WhatsApp (+39 327 35 38 045) or by email (email@example.com). The replacement will be made at our expense, in 48h if available, otherwise 5/10 days.
What are the shipping costs?
Shipping costs for Italy, contribution of € 12.90 for orders less than € 100.00, Free over € 100.00.
For all other destinations the site will automatically calculate the shipping costs.
What are the payment methods?
We accept all payment methods:
- Bank transfer, without charges;
- All Credit Cards, free of charge;
- Paypal, free of charge;
- Cash on delivery, only for cash up to a maximum of € 2,999.00, additional cost € 9.90;
Shipping methods and costs.
Our goods travel with Express Courier 48h> SDA, TNT, FEDEX or UPS. Insured in case of breakage.
Being handmade objects, our products have delivery times that vary according to availability from 3 to 5 working days, from order confirmation.